Keep your business productive secure connected Optimized

Microsoft-First IT Support

Simplify IT administration

Lumo365 provides proactive Managed IT Services designed for businesses that rely on Microsoft 365 and modern cloud technologies.

From everyday helpdesk support and Microsoft 365 administration to endpoint management, security, monitoring, and IT strategy, we help you manage your technology with confidence—without the cost and complexity of building a large internal IT team.

Why Choose Lumo365

Managed IT Services

Lumo365 is your Microsoft-first IT partner, providing proactive support, security, and management for your entire technology environment. As a Microsoft Cloud AI Partner, we combine Microsoft 365 expertise with reliable IT support to keep your systems secure, your employees productive, and your business ready to grow.

  • Microsoft-First Expertise
  • Proactive, Not Reactive
  • One IT Partner
  • Business-Focused Support
IT Management for Your Business

Our Managed IT Services

From everyday support to Microsoft 365, security, devices, backup, and proactive monitoring, Lumo365 provides the expertise and ongoing management you need to keep your business secure, productive, and running smoothly.

Helpdesk & IT Support

Reliable IT support when your team needs it

Give your employees a dependable place to turn when technology gets in the way of their work. Lumo365 provides remote IT support for everyday technical issues, troubleshooting, and user requests. From Microsoft 365 and Outlook problems to Windows devices, applications, printers, and connectivity, our team helps resolve issues quickly and efficiently.

Microsoft 365 Management

Get more from your Microsoft 365 investment

Microsoft 365 is more than email and Office applications. Managing users, licenses, security, Teams, SharePoint, OneDrive, and Exchange can quickly become complex. Lumo365 provides ongoing Microsoft 365 administration and management to keep your environment organized, secure, and aligned with your business.

Microsoft Security & Identity

Protect your people, identities, and business data.

Lumo365 helps organizations strengthen their Microsoft security environment by managing identities, access, authentication, and security policies across Microsoft cloud services. We help you establish practical security controls that protect your organization without unnecessarily getting in the way of productivity.

Device & Endpoint Management

Secure and manage every business device.

Employees need reliable devices wherever they work. Lumo365 helps you manage and secure Windows endpoints using modern Microsoft management technologies. From onboarding a new laptop to deploying applications and managing updates, we help ensure business devices remain secure, compliant, and ready for work.

Backup, Business Continuity & Recovery

Be prepared when the unexpected happens.

Technology failures, security incidents, accidental deletion, and other disruptions can affect any business. Lumo365 helps organizations develop practical backup, recovery, and business continuity strategies for critical business information and systems. Our goal is simple: help your organization minimize disruption and recover critical information when you need it.

IT Monitoring & Management

Don't wait for IT problems to become business problems.

Traditional IT support is reactive: something breaks, and then someone fixes it. Managed IT should be proactive. Lumo365 monitors and manages your IT environment to identify potential problems before they become significant disruptions.

Choose the level of IT support your business needs.

Managed IT Service Plans

From everyday support to Microsoft 365, security, devices, backup, and proactive monitoring, Lumo365 provides the expertise and ongoing management you need to keep your business secure, productive, and running smoothly.

Complete (Managed IT Essentials)

$139.00

Per User / Month

Small businesses needing dependable day-to-day IT management

  • Unlimited Remote IT Support (Windows & macOS)
  • Managed OS & Software Patching
  • Remote Monitoring
  • Endpoint Management
  • Licenses management (Up to 5% discount)
  • Managed Endpoint Security (EDR)
  • Microsoft 365 Administration
  • Users/ Devices Onboarding & Offboarding
  • Device and Application Control
  • Identity & MFA Management
  • Standard Vulnerability Management
  • Standard Email Security
  • Monthly IT Operational Report
  • Quarterly Service Review

Keep users, devices, applications, and IT systems running reliably with proactive support and management.

Advanced (Managed IT + Security)

$179.00

Per User / Month

Stronger security, proactive monitoring and priority support

  • Everything in Complete Package Plus
  • Security Awareness Online Training
  • Enhanced 24/7 Remote Monitoring
  • Enhanced Endpoint Security (EDR/MDR)
  • Advanced M365 Management (Intune/ Entra ID)
  • CIS-Aligned Security
  • Security Incident Response
  • Ransomware Mitigating & Rollback
  • Managed Vulnerability Management
  • Advanced Email Security
  • Backup (Email, OneDrive, SharePoint & SharePoint)
  • Asset Management
  • Onsite Support (Limited Allowance)
  • Quarterly Security Review

Reduce IT risk with proactive security, advanced monitoring, faster response, and continuous improvement.

Add-On
  • vCIO / Technology Strategy
  • Projects
  • On-Site Support
  • Wi-Fi Security
  • Network Monitoring
  • Secure Workspace

Build a Managed IT Plan with Lumo365

Need Something More Flexible?

Not every organization needs the same level of IT support.

If you have specific requirements, Lumo365 can create a customized Managed IT Services plan based on your users, devices, Microsoft environment, security requirements, and business objectives. Talk to Our Team.

Lumo365

Managed IT Approach

From understanding your environment to continuously improving it, Lumo365 provides the support, security, and expertise your business needs at every stage.

Assess

Understand your IT environment.

Plan

Build the right IT strategy.

Onboard

Make the transition seamless.

Manage

Keep your IT running smoothly.

Optimize

Continuously improve your IT.